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Technical Problems Customer Support Form E-mail your question to our Technical Support Center Phone Support 1-877-SBC-DSL5 (722-3755) Home Customers (Consumers) Ordering Information: 1-877-SBC-DSL5 (722-3755) Billing Questions: 1-877-SBC-DSL5 (722-3755) E-mail: use Customer Support Form Business Customers Your Local Sales Representative E-mail: sales@swbell.net U.S. Mail Southwestern Bell Internet Services P.O. Box 833930 Richardson, TX 75083-3930 Copyright Infringement An Agent has been designated to receive notification of a claimed copyright infringement for the following Internet Services Operations: SBC Internet Services Nevada Bell Internet Services (www.nvbell.net) Pacific Bell Internet Services (www.pacbell.net) Southwestern Bell Internet Services (www.swbell.net) Contact Information for the Designated Agent SBC Communications, Inc. (Our Parent Company) Corporate Site Software Order Form Order software or check on the status of an order. Junk E-mail/Spam Service Abuse Form Report inappropriate netiquette by a Southwestern Bell Internet Services customer. Please be sure to include the following information: The forum the inappropriate message(s) are in (newsgroup or e-mail). The name of the newsgroup which the inappropriate message(s) are in (if applicable). The username of the sender. A copy of the message with full headers. Usenet/Newsgroups E-mail: news@prodigy.net Main Telephone Number:1-877-722-3755 Careers Careers at SBC Search SBC Job Openings Search SBC Job Listings at CareerBuilder

Southwestern Bell Internet Services is committed to providing excellent customer service. If you ever have a service or billing problem, please call us at the numbers listed below. Our customer care representatives will be happy to work with you to solve your problem. If our customer care representative cannot resolve your problem or if you are unsatisfied for any reason, you may ask for a supervisor.

For SBC Dial Support please contact the SBC Dial Support Center at 1-866-SBC-Dial (866-722-3425)

For SBC DSL Support please contact the SBC DSL Support Center at 1-877-SBC-DSL5 (877-722-3755)

OR email us using our Customer Support Form.