Account Services

The following instructions will help Windows users update their dialer application to include their Member ID and Network Name (swbell.net) and access SBC Internet service:

Windows | Win 95/98 | WinNT | Windows 2000 | Windows ME | Windows XP

Verify that DUN Installed on Windows

Before you set up a Dial-Up Networking (DUN) connection, you should check whether one exists on the computer already.

  • Click the Start button at the left side of your Windows taskbar.
  • Click Settings.
  • Click Control Panel.
  • Double-click Add/Remove Programs; the Add/Remove Programs Property window will open.
  • Click the Windows Setup tab.
  • Click on the word Communications (not the check box before it) to highlight that line.
  • Click the Details... button further down that window; the Communications window will open.
  • If there is a check before Dial-Up Networking, then it is installed. If not, then you will need to create a Dial-Up Networking connection before connecting with SBC Dial.

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Modifying Dial-Up Networking (DUN) Connections - Win95/98

To modify/verify a Dial-Up Networking (DUN) connection on a computer using the Windows 95/98 operating system:

  • Double click the My Computer icon on computer's desktop.
  • Double click Dial-up Networking.
  • Double-click on the SBC Dial connection icon on the computer's Dial-Up Networking screen; the Connect To window will open.
  • Type your SBC Dial email address (e.g. MemberID@swbell.net) and your password in the fields provided. (Remember that your password is case sensitive.)
  • Click the Connect button.

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Modifying Dial-Up Networking (DUN) Connections - WinNT

To modify/verify a Dial-Up Networking (DUN) connection on a computer using the Windows ME operating system:

  • Double click the My Computer icon on computer's desktop.
  • Double click Dial-Up Networking.
  • Select the Internet Service connection from the Phonebook entry to dial field.
  • Select the Dial button.
  • Enter the following data in the fields displayed:
  •   User name: Member ID ( MemberID@swbell.net )
      Password: Internet password; remember, it's case sensitive.
      Domain: Leave blank
      Note: To save the password (only on that computer), place a check in the Save Password box.

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Modifying Dial-Up Networking (DUN) Connections - Windows 2000

To modify/verify a Dial-Up Networking (DUN) connection on a computer using the Windows ME operating system:

  • Double click the My Computer icon on computer's desktop.
  • Double click Dial-Up Networking.
  • Select and right-click the icon for the Internet Service connection and select Connect.
  • Enter the following data in the fields displayed:
  •   User name: Member ID ( MemberID@swbell.net )
      Password: Internet password; remember, it's case sensitive.
      Note: To save the password (only on that computer), place a check in the Save Password box.
  • Click the Dial button.

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Modifying Dial-Up Networking (DUN) Connections - WinME

To modify/verify a Dial-Up Networking (DUN) connection on a computer using the Windows ME operating system:

  • Double click the My Computer icon on computer's desktop.
  • Double click Control Panel.
  • Double click Dial-Up Networking.
  • Right-click on the SBC Dial connection icon on the computer's Dial-Up Networking screen; a short menu will pop-up. Select Properties.
  • Select the Security tab.
  • Type your email address (e.g. username@swbell.net ) and your password in the fields provided. (Remember that your password is case sensitive.)
  • Click the Connect button.

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Modifying Dial-Up Networking (DUN) Connections - WinXP

To modify/verify a Dial-Up Networking (DUN) connection on a computer using the Windows XP operating system:

  • Click the Start button on the Desktop.
  • From the menu select Control Panel.
  • Select Internet Options.
  • On the Internet Properties window click on the Connections tab.
  • In the Dial-up and Virtual Private Network settings window select the Dial connection icon and click the Settings… button.
  • In the Dial-up settings options at the bottom of the Dial Settings enter the following data in the fields displayed:
  •   User name: Member ID ( MemberID@swbell.net )
      Password: Internet password; remember, it's case sensitive.
      Domain: Leave blank
  • Click on the OK button to enter the modified settings.
  • On the Internet Properties screen click on the Apply button to complete the entry.
  • Click on the OK button.
  • Close the Network and Internet Connections window.

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